And if users notice that your app is draining their battery quickly, overwhelming their CPU, or increasing their mobile data usage, they may decide to uninstall it. Record user sessions with minimal effect on battery consumption, CPU usage, and network trafficĪs we’ve said earlier, session recordings are a great tool for getting valuable insights, but they can be taxing on users’ devices. Now, let’s see how you can record sessions without overwhelming your users’ devices or putting their personal data at risk. That way, if you’re watching a session replay, and you see a user encountering a bug, you can reach out to them to resolve the issue, or send the issue directly to your development team. And, if you connect your app to Smartlook’s API, users’ details (like username or email) can appear directly in your recordings. Session replays allow you to see the entire user journey in your app, so you can find where users struggled and why they churn.įor example, watching user sessions can help you find bugs and errors, which you previously didn’t know about or didn’t know how to identify. There, you can use 30+ filters like session duration, country, device, new or returning visitor, and more, to quickly find what you’re looking for. Once the session recordings are captured, they’re sent to our servers, but only when the users’ device is connected to Wi-Fi, so there’s no mobile data usage.Īfter that, the session recordings start appearing in your Smartlook dashboard. Our tool has SDKs for 10 native mobile app and game platforms and frameworks - including Android, iOS, React Native, Unity, and Unreal Engine - and can also be used for website analytics.Īfter Smartlook is set up on your mobile app or game, our tool automatically starts recording all user sessions. Put simply, Smartlook helps you find valuable insights about your users, such as where they click, which features they like, why they churn, what bugs and glitches they experience, and more. Heatmaps, which show you which parts of your app or game garner the most attention, and more.Funnel analysis, to visualize the user journey through your app or game and calculate conversion rates between key interactions.Event tracking, to dig into important user interactions, like button clicks, or to find JavaScript errors and rage clicks, instantly.Session recordings, which will show you the entire user journey with every interaction in it.Smartlook helps over 2800 paying organizations analyze their users’ behavior with features like: Paid plans start at $55/month, with a 30-day free trial. Pricing: Free plan for capturing up to 3,000 user sessions/month.Key features: Session recordings, wireframe mode (for better performance and data security), sensitive data protection, event tracking, funnel analysis, and heatmaps.Supported mobile platforms and frameworks: Android, iOS, React Native, Flutter, Unity, Unreal Engine, Cocos, Cordova, Ionic, and Xamarin.Once our SDK is set up, Smartlook automatically starts capturing session recordings and user events, so you can analyze your app’s users and find ways to improve their experience. You can start using Smartlook on your mobile app or game today by signing up for a free account (no credit card required). Here are all the tools we’ll cover in this article: We’ll also compare 10 other mobile app analytics tools you may want to consider. In this article, you’ll learn how our tool, Smartlook, lets you analyze user behavior on your mobile app or game without affecting the users’ experience or compromising their data security. This can lead to compliance issues, sensitive data leaks, and other legal and reputational problems. Session recording tools can capture sensitive information like emails, phone numbers, passwords, and credit card details.Recording sessions this way and uploading them to the tools’ servers can be really demanding for older devices, leading to fast battery drainage, high CPU usage, additional network traffic, and potential app crashes. Most app analytics tools that offer session recordings can only record the screen as the users see it by taking snapshots of the UI at regular intervals. Recording users is taxing on their devices and can hurt the user experience.However, in our experience, marketing, product, and UX teams often overlook 2 potential issues when choosing an analytics tool for their mobile app: Mobile app analytics tools can help you find insights about your users’ behavior such as where they click on a screen, which features they like, why they churn, and other key insights.
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